Manage yourself

• Project management
  
• Time management e priority setting
  
• Problem solving
  
• Effective meeting
  
• Transactional analysis in a business environment
  
• Interpersonal management skills
  
• Public speaking
  

Manage organization

• Total quality
  
• Team work - team building
  
• Events organization
  
• Business process reengineering
  
• Leadership
  
• Knowledge management
  

Manage customers

• Customer interaction approach
  
• Customer relationship management
  

Manage Technical Skills

• Tecnologie Microsoft e Java
  
• Tecnologie di Business Intelligence